Rug Care Guide
Getting the Most from Your Rug
What to Expect
Follow the care guidelines below, and your rug will maintain its beauty for years to come.
Rug Care Overview
Common Rug Issues to Note
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Rippling & Buckling
Humidity, dragging heavy items across the surface, delamination (separation of primary and secondary backing), and an incorrect rug pad can cause rippling and buckling in your rug.
Pulls or Pulled Loops
Pulled loops or “sprouts” can be caused by pet nails, high heels, or even careless vacuuming. Don’t pull the loops – this can damage your rug. Instead, we recommend cutting it with scissors.
Carpet Stains
Common occurrences like liquid spills and pet accidents can cause dye bleeding, odors, and permanent blotches that hurt the quality and longevity of your rug.
Color Fading
Time, sunlight, and stains can all contribute to your rug losing its color. Although color fading is inevitable, the process can be slowed with proper care.
Crushing
Crushing occurs when heavy objects are pressed too hard on the surface, causing pile yarns to collapse. This usually creates a “crater” or gap in your rug, damaging it.
Frayed Rug Edges
Area rug corners get a lot of wear and tear. Foot traffic, careless vacuuming, and tugging on corners when moving rugs can all contribute to frayed rug edges.
Rug Cleaning Guide
Rug Vacuuming Tips
Pay close attention to how you vacuum to help maintain the life of your rug. Follow the cleaning guidelines below for best results.
Fringe and Serged Edges
Avoid vacuuming fringe and serged edges as they can get caught in the vacuum and become shredded or torn away from the body of the rug.
Use the Right Vacuum Setting on Rugs
Using a roller brush can snag loose fibers and cause pulls and runs in the surface. The vacuum only needs suction to remove debris and excess fibers from the area rug.
Vacuum Rugs at Least Once a Week
Rugs should be vacuumed at least once a week to clean any dirt or debris. This will keep the rug looking its best, as well as help to remove any access fibers that are shedding.
Rug Protection Guidelines
Protect Your Purchase with a Rug Pad
Protect indoor and outdoor floors and keep your rug firmly in place. Our rug pads can be reversible and used on carpets.
Protect Your Floors
Rug pads protect the surface of the floor underneath, minimize scratches, and prevent dye transfer.
Cut to Size for FREE*
Have your rug pad cut by our experts to fit perfectly underneath your rug for the best protection.
Multisurface
Our rug pads are designed for solid surfaces with a rubber bottom layer to prevent moisture from damaging floors.
*Rug pad cutting only available with purchase of rug.